Question 1

What comes in each box?

Accepted Answer

• Pre-drawn canvas (no drawing skills needed)
 • The exact acrylic paints we use
 • Tools for the month’s project (e.g., brushes, sponge, etc. —varies by design)
 • Step-by-step video tutorial (private YouTube link)
 • A themed inspiration card
 • A special Lightnin’ Bug extra tucked inside

Question 2

When do boxes ship?

Accepted Answer

We ship on the third Monday of each month. First shipments begin October 20, 2025.

Question 3

How do billing and renewals work?

Accepted Answer

Monthly Subscriptions: Renew automatically each month on your billing date. You’ll be charged for the upcoming month’s box until you cancel.

Annual Subscriptions: Renew automatically each each year on your billing date.

Question 4

How do I cancel my subscription box?

Accepted Answer

Simply email support@lightninbugdesigns.com ()and we’ll take care of it for you.

Question 5

Are projects beginner-friendly?

Accepted Answer

Totally. Our pre-drawn canvases and guided videos make each project achievable for all ages and skill levels.

Question 6

Do you accept returns or refunds on subscription boxes?

Accepted Answer

Because boxes are made to order with consumable supplies, all sales are final. If there’s a problem with your order, reach out—our goal is to make it right.

Question 7

Where do I watch the tutorial?

Accepted Answer

Each box includes a private YouTube link. You’ll also receive the link by email. Keep it handy to rewatch anytime.